Technical support and service are the footstone for our rapid development. Unlike manufacturers or distributors who represent only one product, our technical specialist can not only help customers in solving the problems met certain product or certain step during printing, but also eliminate troubles that involve more than two products or occur between two processes of printing. By way of integration the whole printing process, higher efficiency and productivity can be achieved.

Chief Engineer team
     We have a team of specialists of printing, who has the rich experience in printing and many training experiences. According to the customer's actual printing situation, the chief engineers of related product would avail themselves of their abundant experience to provide you with the best service.

Spare Parts Supply
     Spare parts are available conveniently in the large warehouse in Shenzhen, where thousands of parts are stored to ensure the smooth running of the equipment we have sold.

Touring once a year
     Our technical team tours every year around china to visit customers, to solve problems they face in printing and to answer their questions.

Technology Communication
    According to the different requirement of the customers from different areas, Jiu Heng hold on different kind of activities to promote service and products. For example, hold on technical seminar, meeting for introduction of products, etc. Those make the chance for the engineer of Jiu Heng to communicate with customers face by face.